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SPA & WELLNESS

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Unwind and recharge yourself in our luxurious spa, dedicated to your personal health and well-being.

On 2200 square meters on the G floor of the hotel, the Rixos Almaty Spa offers an extensive range of treatments, including massages, facials and body therapies to relax, beautify or purify yourself as well as a great variety of treatments to calm the soul and mind.

In addition to the 7 relaxing treatment rooms, the Spa features sensual bathing retreats known as hamam which allow you to fully immerse yourself in the exotic Turkish bath tradition to rejuvenate your body at our relaxation area with an opulent Ottoman interior design. Enjoy the exotic massages, sauna, rain and steam rooms and take a cooling dip in our indoor swimming pool (25m).

Among the variety of therapies available at the Rixos Almaty Spa, the Balinese and Thai massages performed by our specialists are especially recommended. You will re-explore your body, absorb positive energy from the water and experience unknown techniques at our Spa.

SERVICE HOURS

  • 06:00-24:00

BOOKINGS

  • Daily from 06:00 to 24:00
  • Reservations can be made until 22:45.

PRODUCTS

  • SPA Ritual
  • St. Barth
  • Algotherm
  • Babor

FACILITIES AND ACCESS

  • 25 m indoor swimming pool
  • Fitness & Gym area
  • Sauna & Hamam
  • Rain & Steam Rooms
  • Vitamin Bar offering organic juices, a variety of herbal teas, healthy snacks and meals to enjoy the poolside
  • Relaxation area

Due to obvious scheduling constraints, external guests who have booked treatments of 1 hour or less will be escorted directly to and from their treatment room without access to the spa, heat rooms, the pool or the gym.

SCHEDULING AN APPOINTMENT

To schedule an appointment for your treatment, please contact our SPA reservations team who can guide you to the right choice either over the phone or at the SPA reception. To ensure that your preferred time and service is available, we advise you to book in advance.

SPA ETIQUETTE

Our spa environment is one of relaxation and tranquillity. Please respect all the spa guests’ right to privacy and peace.

ARRIVAL TIME

Please allow sufficient time before your treatment to complete a Spa Health Questionnaire. We recommend you to arrive about 30 min before your treatment so that you can change, relax and enjoy the spa facilities. Please be advised that late arrivals will result in a reduction in the treatment time. The spa provides towels, bathrobes and slippers for you.

WHAT SHOULD YOU WEAR DURING YOUR TREATMENT?

You may wear your own bikini or briefs. Alternatively, we can provide you with hygienic disposable underwear. All towels and SPA attires will be provided for you upon check-in. Our therapists will always use drapes to respect your privacy.

HEALTH CONDITIONS

Kindly advise us of any health conditions, allergies or injuries which could affect your choice of treatment when making your spa reservation.

CANCELLATION POLICY

A 50% charge will be incurred for any treatment not cancelled at least 3 hours prior to your scheduled time. Late arrivals will shorten your treatment time.

CHILDREN’S POLICY

We are delighted to offer treatments for children age under 18 years of age on condition that they are accompanied by an adult for the duration of the treatment. Children under 16 are not allowed to use the swimming pool and Fitness Center unless accompanied by an adult.

GYM

In our state-of-the-art gym equipped with the ‘TechnoGym’ cardiovascular machines and a free weights area, our personal trainers are expecting you to help prepare for sporting events, personal targets or creation of a life-changing fitness routine.

GIFT VOUCHERS

FIND THE GIFTS YOU WILL LOVE TO GIVE

An ideal gift for someone special... Please contact the SPA reservations team for details.

VALUABLES

The Rixos Almaty Spa accepts no responsibility for the loss of any valuables and/or jewellery at any time on the spa premises. Please leave your valuables in the safe deposit box in your hotel room. The spa employees and management does not take any responsibility for the personal items of the guests.

LOST PROPERTY

All lost property found on the premises should be handed to the SPA reception desk attendants. Liquids, undergarments and hair brushes are kept for 24 hours only.

PAYMENT

You may charge the SPA services to your hotel bill or pay by credit card or cash.

PRICES

All the prices are quoted in KZT including VAT and are subject to change without notice. Gratuities are not included and are welcome at your discretion.

  • RIXOS ALMATY

    RIXOS ALMATY

    SPA & WELLNESS

  • RIXOS ALMATY

    RIXOS ALMATY

    SPA & WELLNESS

  • RIXOS ALMATY

    RIXOS ALMATY

    SPA & WELLNESS

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